Aug. 25, 2025
Thank you for choosing our handcrafted props models. We are dedicated to providing products of the highest quality and craftsmanship. To support this commitment, the following warranty terms are specifically designed to ensure your satisfaction and protection regarding our handcrafted props models.
Warranty Duration:
We offer a 12-month warranty for all handcrafted props models, effective from the date of delivery.
Warranty Coverage:
This warranty covers only failures or damages directly resulting from the craftsmanship or materials under normal use conditions.
If any issues covered under this warranty arise during the warranty period, we will offer repair or replacement services at no additional cost. Replaced parts will be covered by the remaining original warranty period or for 60 days from the date of replacement, whichever is longer.
Exclusions:
The following conditions are not covered under our warranty:
Human-caused Damage: Damage or failures resulting from misuse, neglect, accidents, impact, or modifications not approved by the manufacturer. Specifically, damages caused by human actions that contradict the item's intended use or arise from deliberate damage are not covered.
Damage resulting from failure to follow care instructions, environmental damage, exposure to harsh chemicals, or damage during storage or transportation.
Normal wear and tear from regular use.
Consumables and parts that are expected to degrade over the product's life span, unless failure has occurred due to a defect in materials or workmanship.
Warranty Claim Process:
To initiate a warranty claim, please contact our customer service team with your proof of purchase, a detailed description of the issue, and any relevant photos or videos.
Our customer service team will guide you through the warranty claim process.
The product must be sent to our designated repair center. The customer is responsible for the initial shipping cost, and we will cover the return shipping if the claim is verified.
Upon verification of the defect or failure being under warranty, we shall proceed with the repair or replacement.
Additional Information:
This warranty is applicable only to the original purchaser of the product and cannot be transferred.
This warranty is valid only for handcrafted props models purchased from authorized dealers.
Your satisfaction is our utmost concern. Should you have any inquiries or require further assistance, please do not hesitate to reach out to our customer service department.
We appreciate your trust in our craftsmanship and look forward to providing you with products that exceed your expectations.
Sincerely,
Goto AMODINO to know more.
15 Meters Animatronic Spinosaurus Dinosaurs load into container
Animatronic Dinosaurs Diamantinasaurus load into container
Container was transported to the named port
Can the animatronic model be used outside?
All of our products can be used outdoors. The skin of the animatronic model is waterproof and can be used normally in rainy days and high temperature weather. Our products are available in hot places such as Brazil, Indonesia, and cold places such as Russia, Canada, etc. Under normal circumstances, the life of our products is about 5-7 years, if there is no human damage, 8-10 years can also be used.
What are the starting methods for the animatronic model?
There are usually five starting methods for animatronic models: infrared sensor, remote controller start, coin-operated start, voice control, and button start. Under normal circumstances, our default method is infrared sensing, the sensing distance is 8-12 meters, and the angle is 30 degrees. If the customer needs to add other methods such as remote control, it can also be noted to our sales in advance.
How long can the dinosaur ride run once after fully charged?
It takes about 4-6 hours to charge the dinosaur ride, and it can run for about 2-3 hours after being fully charged. The electric dinosaur ride can run for about two hours when it is fully charged. And it can run about 40-60 times for 6 minutes each time.
What is the maximum load capacity of the dinosaur ride?
The standard walking dinosaur (L3m) and the riding dinosaur (L4m) can load about 100 kg, and the product size changes, and the load capacity will also change.
The load capacity of the electric dinosaur ride is within 100 kg.
If you are looking for more details, kindly visit Animatronic Dragon for Sale.
How long will it take to receive the models after placing the order?
The delivery time is determined by the production time and shipping time.
After placing the order, we will arrange production after the deposit payment is received. The production time is determined by the size and quantity of the model. Because the models are all hand-made, the production time will be relatively long. For example, it takes about 15 days to make three 5-meter-long animatronic dinosaurs, and about 20 days for ten 5-meter-long dinosaurs.
The shipping time is determined according to the actual transportation method selected. The time required in different countries is different and is determined according to the actual situation.
How do I pay?
In general, our payment method is: 40% deposit for the purchase of raw materials and production models. Within one week of the end of production, customer needs to pay 60% of the balance. After all payment is settled, we will deliver the products. If you have other requirements, you can discuss with our sales.
How about the packaging and shipping of the product?
The packaging of the product is generally bubble film. The bubble film is to prevent the product from being damaged due to extrusion and impact during transportation. Other accessories are packed in cartons box. If the number of products is not enough for a whole container, LCL is usually selected, and in other cases, the whole container is selected. During transportation, we will purchase insurance according to customer requirements to ensure the safety of product transportation.
Is the skin of the simulated dinosaur easily damaged?
The skin of the animatronic dinosaur is similar in texture to human skin, softer, but elastic. If there is no deliberate damage by sharp objects, usually the skin will not be damaged.
Is the animatronic dinosaur fireproof?
The materials of the simulated dinosaurs are mainly sponge and silicone glue, which do not have fireproof function. Therefore, it is necessary to keep away from fire and pay attention to safety during use.
Ten years of industry experience allows us to enter the overseas market while focusing on the domestic market. Zigong KaWah Handicrafts Manufacturing Co., Ltd. has independent trade and export rights, and its products are exported to Europe and the United States such as Russia, the United Kingdom, Italy, France, Romania, Austria, the United States, Canada, Mexico, Colombia, Peru, Hungary, and Asia such as South Korea, Japan, Thailand, Malaysia , African regions such as South Africa, more than 40 countries. More and more partners trust and choose us, we will jointly create more and more realistic dinosaur and animal worlds, create higher-quality entertainment venues and theme parks, and provide higher-quality products for more tourists.
For more Animatronic Dragons for Exhibitioninformation, please contact us. We will provide professional answers.
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