How to choose a digital asset management system

Author: Shirley

Aug. 06, 2024

How to choose a digital asset management system

Choosing a digital asset management (DAM) system can be daunting. Especially as you sort through complex requirements and a sea of potential vendors. Ntara is here to demystify the process and help you navigate this exciting step forward for your business.

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Challenges in selecting DAM software

The DAM software landscape is diverse and rapidly changing. It&#;s also been around for ages, even longer than product information management (PIM) software. As a result, the DAM space is crowded. New vendors pop up daily, and even with carefully crafted requirements, you could face 45+ viable options.

What&#;s more: only some DAM systems are a great fit for product purposes. Some tools are better suited for organizations like museums and libraries&#;not product manufacturers and brands. As someone who isn&#;t yet an expert in DAM software, how can you discern the difference?

On top of all this, selecting and deploying a business-critical DAM system can also mean:

  • Tedious evaluation process
    Identifying, contacting, and communicating with vendors takes time
  • No context for evaluation criteria
    You&#;re unsure which questions to ask and what makes a good fit
  • Competing priorities
    Your primary work doesn&#;t stop so you can select a DAM system

Consider your digital asset management maturity

The way you manage your digital assets typically falls within five phases of maturity. Before you choose DAM software, it helps to assess your current maturity phase and future goals. This will guide your overall strategy and help you select a DAM software platform that plays to your strengths.

For example, some DAM software vendors offer a global platform with robust content publishing workflows. While perfect for some organizations, this complexity could burden others who need a more straightforward user experience. Understanding your desired DAM maturity helps align your selection from the start.

  1. No DAM in place
  2. Digital assets are centralized in a DAM, but manual processes are still required to get them to other places
  3. Digital assets are in a DAM and they are being syndicated to at least one marketing channel
  4. Digital assets in the DAM are being syndicated to many channels
  5. Digital asset strategy is being informed by a Digital Shelf Analytics feedback loop

Steps to DAM software selection

Selecting the right DAM system requires a comprehensive approach. You need a cross-departmental view of DAM requirements and how those needs align with the capabilities and cost of each software platform.

Step 1. Gather requirements

Talk with users and leaders across your organization&#;including sales, marketing, legal, product development, and ecommerce&#;to gather requirements. Some needs relate to the technology itself, while others point to how you&#;ll set up and use the software. It is critical to speak with people in every department that will contribute to your overarching digital asset management processes.

Step 2. Evaluate capabilities

DAM platforms offer a wide array of capabilities. What are your non-negotiables?

For example, digital rights management (DRM) is critical to many manufacturers and brands. Consider a CPG manufacturer selling baby diapers, featuring an advertisement with an infant model. Chances are, there&#;s a contract dictating how, where, and for how long the infant&#;s image can be used. Manufacturers often need DRM to meticulously track these details and avoid potential legal disputes or breaches of contract.

Other must-have DAM capabilities could include:

  • Content delivery network (CDN) to publish content and link URLs easily
  • Image transformations to generate specific outputs on the fly (e.g., images formatted for Grainger or Amazon)
  • Ability to attach metadata to fully describe, catalog, and curate assets
  • Integrations with your other essential technology tools (e.g., ERP, CMS, ecommerce, PIM)

Read more about what DAM can do for your business.

Step 3. Align on cost

Anyone can look at a Garner or Forrester report and pick the top-ranked vendor. But that&#;s a risky approach. You might end up overspending on a DAM software that includes features you&#;ll never use.

That&#;s why you need strategic alignment between requirements, capabilities, and cost. This holistic view empowers you to prove the value of DAM &#; and makes it a lot easier to gain full stakeholder support.

One more cost factor to consider is technical debt. Consider the bigger picture of your digital transformation journey and what other technical projects might be in the queue. For example, are you also considering a PIM implementation? If so, it&#;s wise to see how PIM + DAM intersect to help you get a faster ROI.

Get more insights into how PIM + DAM intersect to supercharge the product experience.

Get help with DAM software selection

It&#;s critical to choose DAM software that meets your specific business needs. It&#;s also tough to do if you don&#;t work in DAM or PIM every day.

That&#;s where Ntara can help. Our data experts support global, multi-lingual deployments with billions of data points and digital assets. We know the right questions to ask to help your business navigate this important software selection.

Here&#;s how our process works:

Ntara applies a standardized, objective evaluation of potential software platforms. We match those findings with a thorough understanding of your specific business goals and DAM requirements.

We use qualitative research, talking to stakeholders throughout your company to identify relevant criteria, technical requirements, and implementation preferences. We then contact platform vendors on your behalf, saving you the time, effort, and headache of fielding inquiries.

We work with you to set up &#;entrance criteria&#; for an initial set of DAM software contenders. We select them based on platform cost, development language, partner model, deployment options, and more.

Short-listed vendors score themselves on each requirement, on a scale from &#;not available&#; to &#;best in class.&#; Then, it&#;s your turn to grade each vendor on their features. Our technical team rounds out the analysis, doing a deeper technical dive into each requirement. We keep all scores sequestered until they&#;re completed to avoid bias in the process.

We designed this process to help you get past the marketing hype and determine which platform features align best with your business. It&#;s one thing to choose DAM software that makes the front page of Forrester or Gartner (though their analysis matters). It&#;s another to know which platform best suits your unique needs.

What you get from a DAM software selection

By the end of this project, you&#;ll have all the data you need to select a DAM software, including:

Business requirements document

What your business needs from DAM software, complete with decision-maker signoff

Double-blind vendor scorecard

Three-tier evaluation of each platform&#;s ability to meet your business requirements

ROI calculator

Framework for tracking the time and money your DAM implementation helps save

Findings & recommendations

Roadmap for getting from where you are today to where you want to be with DAM

If you&#;d like help with your DAM software selection, get in touch.

How to Choose a Digital Asset Management System

Choosing a digital asset management (DAM) system is a crucial decision for businesses. There are many factors you need to consider, and the correct choice enables you to leverage efficiencies on a scalable level.

This article covers how to choose a digital asset management system, including how to outline your digital asset management requirements, evaluating DAM providers, and the implementation and adoption of a DAM system.

Understanding Digital Asset Management Systems

If you want to compare DAM systems, you need to have more than a surface level understanding of what digital asset management is. This will help you better understand the practical benefits and apply them to your own business.

You will also be introduced to two types of DAM systems. Decide for yourself which version best suits your company.

What is a Digital Asset Management System?

A Digital Asset Management system helps you structure and manage all your business&#;s digital content. The software solution enables the storage of and central access to all digital files.

These so-called digital assets include not only images, videos, and audio files, but also graphics and other documents like PDFs, MS Word files, or any other document type.

Comparing DAM Providers? Download the playbook

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DemoUp Cliplister&#;s DAM, for instance, helps you organize, store, and distribute all your content through sharable links. Plus, it easily integrates into your existing workflows, helping you streamline your content management processes.

Benefits of Using a DAM System

One of the key benefits of using a DAM system is the uncomplicated creation of shared content. Compared to standard cloud storage, the best DAM software can also handle significantly larger amounts of data.

Unified management also ensures that the files ingested are always up-to-date. A clean category structure makes it easy to find them and format them appropriately depending on the output channel.

Do You Need Digital Asset Management Software?

If your organization deals with a significant volume of digital assets, requires efficient organization, retrieval, and collaboration, and values streamlined workflows, then investing in Digital Asset Management (DAM) software is highly beneficial.

These are the main reasons why digital asset management is crucial today&#;s eCommerce marketing world.

DAM streamlines asset organization, making it easier to categorize, search, and retrieve files. The software&#;s metadata management ensures detailed asset descriptions, enhancing search accuracy.

If you lack this type of existing infrastructure for your various marketing assets and resources, your teams may spend too long just looking for the relevant assets to work on. Plus, your brand consistency will suffer and your marketing team will be inefficient.

Collaboration is facilitated through features like version control and workflow automation, optimizing team efficiency. Access controls secure assets, controlling access and preventing unauthorized use while making file sharing easy between internal and external stakeholders.

As the number of your digital assets grows, your DAM solution must scale to accommodate increasing volumes, offering flexibility. Integration with other tools enhances overall workflow, and analytics provide valuable insights into asset performance.

Ultimately, DAM software is an invaluable asset for any organization or marketing prioritizing efficient, secure, and collaborative creative workflows between key stakeholders. This makes DAM tools an important part of achieving business objectives.

Types of DAM Systems

DAM systems can be deployed either locally, i.e., as an on-premise solution, or cloud-based. However, on-premises DAMs are somewhat outdated for most businesses and require a lot of maintenance.

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With a SaaS-based or cloud DAM, you can gain access to the system regardless of location, a feature that&#;s even more important in today&#;s post-COVID work environment. Your entire organization will be up-to-date and avoid working on irrelevant assets.

Additionally, there are several specialized DAM System types worth knowing about. Depending on the type of work you do, some may be more important for your brand management than others. They are as follows:

  1. Digital Asset Management (DAM):
    • Centralized storage and organization of digital assets.
    • Metadata management for efficient search and retrieval.
    • Workflow automation and version control for collaborative asset management.
  2. Video Asset Management:
    • VAM software focuses on the unique needs of video content.
    • Supports video file formats, resolutions, and specific metadata for video assets.
    • Features for video editing, transcoding, and thumbnail generation.
  3. Media Asset Management (MAM):
    • MAM systems handle a broad range of rich media, including images, audio, and video.
    • Specialized tools for cataloging, editing, and distributing various media types.
    • Customizable workflows for handling diverse media assets.
  4. Brand Asset Management (BAM):
    • Focuses on preserving and managing brand assets like logos, style guides, and marketing collateral.
    • Ensures brand consistency across different channels and campaigns.
    • Includes tools for brand managers to ensure brand compliance and approval workflows.
  5. Document Asset Management:
    • Specialized DAM for managing and organizing documents.
    • Supports version control, access permissions, and document-centric workflows.
    • Ideal for businesses dealing with large volumes of text-based content.

Understanding these specialized DAM system types enables businesses to choose the right solution tailored to their specific digital asset management needs.

Digital Asset Management Requirements

This picture is embedded with the DemoUp Cliplister DAM software.

While there are loads of articles about the &#;best digital asset management system&#;, and &#;how to choose a digital asset management system&#;, the truth is that the answer is subjective because it depends on your company.

Digital asset management requirements are individual and depend on the workflows and DAM processes within your company. The following sections cover the most important factors to consider when comparing DAM providers.

Key Factors to Consider When Choosing a DAM System

Figuring out what you need from your DAM is the most important part of the selection process. Finding the best DAM software is crucial in driving your organization&#;s long-term success and builds brand integrity.

Many companies implement custom digital asset management workflows and processes. Other relevant factors lie in the content of the traditional marketing mix, like how you ensure brand control, legal compliance, and operational efficiency.

Outlining Your Digital Asset Management Requirements

Before you begin comparing DAM providers, you should break down your requirements into the areas most important to your business. Here is a list of factors you should start with:

  • Your organization&#;s needs and goals
  • The types of digital assets you need to manage
  • The size and complexity of your digital asset library
  • Your team&#;s workflows and processes
  • Integration with other tools and systems
  • Security and permissions
  • Pricing and budget considerations
  • Do you need any integrations (i.e., with your PIM System)?

Formulating stakeholder requirements within your organization should be the first step in choosing a new DAM system. This ensures that you analyze the impact to every area of the company and that your entire organization benefits from using the system.

Considering Existing Digital Asset Management Workflows

When choosing a DAM system, it&#;s crucial to consider existing digital asset management workflows. Analyze current processes, identify pain points, and prioritize features aligning with your specific digital asset management workflows.

This ensures seamless implementation, enhanced efficiency, and a tailored enterprise solution that optimizes productivity and collaboration.

What is a Digital Asset Management Workflow?

A digital asset management workflow outlines the end-to-end process of creating, organizing, storing, retrieving, and distributing digital assets. It ensures seamless collaboration among teams, streamlining the entire asset lifecycle.

From initial creation to final distribution, a well-defined DAM workflow enhances efficiency, facilitates version control, and optimizes asset utilization by not only marketing teams, but all key stakeholders.

It involves metadata tagging, video management, content approval processes, and often integrates with project management tools, creating a centralized hub for managing and maximizing the value of digital content and approved assets within an organization.

This includes marketing materials, rich media, creative files, video files, and other file formats. At the end of the day, a DAM solution&#;s workflow can help your marketing teams and other business partners achieve operational efficiency and consistency in all digital files.

Evaluating DAM System Providers

DemoUp Cliplister&#;s DAM System.

The range of various DAM solutions is steadily growing. Therefore, you should formulate your evaluation based on five important criteria.

To begin with, review the functions and capabilities of various DAM systems. This will give you an impression of their features. Also, compare customer service and support, as well as your own user experience.

Another important criterion is client satisfaction, which you can better understand by evaluating customer reviews. Despite their subjective nature, this is one area you should not overlook.

Naturally, price is always going to be an important factor when evaluating evaulating digital asset management solutions. It is, therefore, very important to compare various plans and prices.

In most cases, however, a lower price is accompanied by worse performance. &#;You get what you pay for&#; rings especially true with digital asset management systems.

Review Digital Asset Management Functions and Capabilities

The central digital asset management software functions refer specifically to a DAM system&#;s capabilities.

To successfully incorporate suitable DAM software, it is important to conduct a detailed review of the respective features different vendors build into their DAM systems.

Possible digital asset management system functions to evaluate are the speed, compatibility, and applications of the approved assets and software. These should be reviewed on how they enable your company to achieve both digital content goals and brand consistency.

What are the common functions of digital asset mangement software?

Digital asset management software typically performs common functions such as:

  1. Asset Organization: Efficiently categorizing and structuring digital assets for easy retrieval.
  2. Metadata Management: Adding and managing descriptive information to enhance search and categorization.
  3. Search and Retrieval: Quick and accurate search capabilities to locate specific assets within the system.
  4. Version Control: Tracking and managing different versions of digital assets, ensuring the use of the latest and approved versions for up-to-date content.
  5. Access Control: Configuring user permissions to control who can view, edit, or delete specific assets.
  6. Collaboration: Facilitating collaboration by allowing users to share, comment, and collaborate on digital assets.
  7. Workflow Automation: Automating processes such as approvals, reviews, and publishing to streamline asset management workflows.
  8. Integration: Seamless DAM system integration with other tools and platforms like creative software, content management systems, or marketing automation tools.
  9. Distribution: Simplifying the distribution of digital assets to various channels and platforms.
  10. Analytics: Providing insights into asset usage, performance, and user interactions for informed decision-making.
  11. Security: Implementing measures to safeguard digital assets, including encryption, secure access controls, and backups.
  12. Scalability: Adapting to the growing volume of digital assets and user requirements over time while enhancing existing assets.

These common digital asset management software functions collectively enhance efficiency, collaboration, and control in managing an organization&#;s digital and brand assets.

Check Customer Service & Support

When reviewing essential digital asset management functions, always pay attention to the quality of customer service. In the event of a problem, you need a team that can react quickly and help you find a solution.

Relevant criteria when selecting a DAM software provider are responsiveness and service quality. SaaS DAMs should be constantly upgraded and maintained, so it&#;s important to find a provider you can see your company working with as a long-term partner.

Assess the User Experience

Because implementing a new digital asset management software solution is accompanied by a change in the processes within your company, a simple and intuitive user interface is important.

This ensures everyone working on creative files and marketing assets gets them to the right digital channels.

Therefore, a UI/UX assessment or free demo can help you get the necessary feedback from the wider organization. For more complex applications, it is advisable to take advantage of onboarding sessions to become familiar with the DAM system.

Research Reputation and User Reviews

Choosing a DAM system provider is one of the most important purchasing decisions your company will make. I&#;ts not only important for digital marketing teams, but DAM solutions are also an essential tool for anyone involved with a company.

You can evaluate digital asset management systems using networks like Gartner and Forrester, but a better recommendation is finding objective reviews from existing customers.

Compare Pricing and Plans

For the most part, price comparisons can only be made after an individual offer has been prepared. Digital asset management pricing always depends on the type of system you&#;re evaluating and the functions your company requires.

Formulate your DAM solution requirements and compare the various providers using demos and free trials about their stated focus and price point.

Caution: Variable costs during implementation can often turn out to be a cost trap. Try to get a fixed price for implementation and data migration.

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Implementation and Adoption of a New Digital Asset Management Process

Implementing a new DAM system consists of four steps. Based on your company&#;s structure, your digital asset management process must be extensively planned and prepared. Then the existing data is transferred to your new system.

After the migration is complete, your teams should be supported through ongoing training on use and maintenance of the system. It&#;s also advised to brush up your brand guidelines and ensure everyone stays up-to-date on the progress of any ongoing digital asset management deployment.

Planning and Preparation

The planning and preparation phase defines the needs of all the DAM solution&#;s potential users. It should be clear at this point how the software will be used. It&#;s also necessary to establish naming conventions so everyone knows how to search for common digital assets.

Plan these fundamental changes together with the members of all relevant departments. Then, prepare the existing for the coming restructuring.

Data Migration and Organization

During the implementation phase, existing data is transferred from the original storage location. It&#;s important that you clean and organize your data before beginning this step. To do this, remove obsolete digital assets and transfer only the most up-to-date content to the new system.

Ongoing Maintenance and Updates

After migration is complete, it&#;s time to carry out ongoing maintenance and updates. Depending on the contract, the responsibility for this lies either with the buyer itself or with the provider.

To benefit from your customer support agreement in the long term, ensure that the system is carefully maintained. Pay attention to cost traps for maintenance and care in the offers.

Conclusion

The value of a DAM system cannot be underestimated. Digital asset management is much more than simply storing images, videos, and text, but rather, it allows all departments to collaborate with digital content and access it centrally.

The most important thing to remember if you want to know how to choose a digital asset management system is that it depends on your own company.

For more information about digital asset management, feel free to read through the blog. Otherwise, visit the homepage to learn more about the full line of DemoUp Cliplister products and services.

Choose a DAM system by defining your needs, considering scalability, user-friendliness, integrations, and assessing vendor support. Prioritize features crucial for your digital asset management requirements.

Evaluate a DAM by assessing its features, scalability, ease of use, integration capabilities, and vendor support. Consider trial versions, user reviews, and industry reputation for informed decision-making.

Set up a DAM system by defining metadata, organizing folder structures, importing assets, configuring user permissions, and integrating with other tools. Follow best practices for efficient digital asset management.

If you&#;re asking the question, the answer is likely yes. DAM sytems are most usually associated with large companies managing large amounts of files, but even small and medium-sized businesses can benefit from having an asset management platform.

A DAM vendor is a company providing Digital Asset Management solutions. Evaluate vendors based on system features, pricing, customer support, and scalability to find the best fit for your organization&#;s needs.

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