If you’re thinking about investing in a ductless mini-split air conditioning system or electric heat pump in Western Massachusetts and Connecticut, you want to choose the best HVAC provider for the job! So how can you make sure you find the right fit? We’ve put together a checklist of questions to ask when you start talking with an energy provider about installing a ductless mini-split air conditioning system or electric heat pump.
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Related Post: Using Ductless Heat Pumps to Cool & Heat Your Home in MA or CT
Questions to Ask When You’re Thinking about Ductless Air Conditioning
1. How does a ductless mini-split heat pump work?
First and foremost, if you aren’t familiar with ductless mini-split air conditioning, ask plan and simple: how does this work? The A/C provider that you’re working with should be able to give you a quick rundown of how ductless mini-split A/C systems use one outdoor unit and one or more indoor units to provide zoned cooling in the home.
2. What ductless mini-split brands do you carry?
Find out what brands they carry so that you can do a little more research on the side. You want to choose an equipment manufacturer with a good reputation for longevity and learn more about their products and warranties.
3. Will a ductless mini-split A/C work for the layout of my home?
Explain the layout of your property, if you have an open concept layout or rooms that are more divided. Sharing this information will help your consultant determine what size system would be best and how many units you’ll need based on your cooling preferences.
4. How many indoor units will I need?
Once you get the gist of how a ductless mini-split air conditioner works you can talk with your air conditioning consultant about what setup would be best for your home. If you have a small space or are looking to add A/C to just one room in the house, you’ll probably only need one interior unit. If you’re looking for whole-home cooling, multiple units may be recommended.
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5. Can I add a ductless mini-split system even if my home has heating ductwork?
This is a great question to ask! While it’s true that ductless mini-split A/C systems are the best solution for homes without ductwork, they can also be a great choice for homes with ductwork as well. Choosing a ductless mini-split system over central air conditioning can come down to preference, cost, and convenience.
6. Can I use my ductless mini-split for supplementary heat?
One great benefit of using a ductless mini-split air conditioner to cool your home is that some models include a supplementary electric heat pump feature. You can use the heat feature on chilly nights or when the seasons start to change so that you can warm up your space without having to switch on your boiler or furnace.
7. Have you installed a lot of these systems in my area?
You want to work with a provider that knows your area and has installed systems for your neighbors. Get a feel for where they do business and if they have a credible reputation.
8. Do you have any customer testimonials I could see?
Speaking of credible reputation, ask if they can point you toward some customer reviews. Whether they are on Google, Facebook, or their website, reading over some reviews from other customers that have installed ductless air conditioning with this company is a good point of reference for their quality of work. You’ll get insider information on extra aspects of the process, like if their installation techs are friendly and how they work in the home.
9. Do you have any information about rebates or financing opportunities?
This is one question you don’t want to skip! There are many programs that offer significant rebates for upgrading to energy-efficient ductless mini-splits. You’ll be able to find out what you can get back on your investment and also learn about financing options to help make upfront costs more manageable.
10. Does your company maintain or repair ductless mini-split air conditioners?
Your future self will thank you for asking this question now. Finding a good HVAC company to install your ductless mini-split air conditioning system is great, but finding one that can also take care of it for you down the road is even better. A full-service A/C provider will be able to help maintain your equipment and be available to service your system if you ever run into a problem.
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Talk with the Experts about Adding a Ductless Mini-Split to Your Home
This is a good read on split system heat pump water heaters that I didn't even know existed. Japan has had millions in use for over a decade and in Australia they even put the tank and compressor outside. They also us C02 as refrigerant which has a global warming potential rating as 1 compared to R134a which is rated at 1,430
http://www.greenbuildingadvisor.com/articles/dept/musings/split-system-heat-pump-water-heaters
Looks like Sanden has one on the market in the U.S now. What I find interesting is there are no refrigerant connections. The bridge between the tank and compressor is done with water lines. So the compressor is factory sealed with refrigerant, installed outside, and water lines are connected between it to the tank.
It also looks like they use about half the power of current conventional units available here.
(broken link removed to https://www.sandenwaterheater.com/products/)
Wonder if we will start seeing more of these here.
I need to see more data before I jump on the split HPWH bandwagon....I'm still agnostic. It seems like I will get better COP from a semi-conditioned space than an outdoor space (requiring defrost 4-5 mos a year)...you just need a suitable 'semi-conditioned' space from which to recover a little heat that would otherwise be lost. They seem pretty common in older US homes.
As for why we lag new HVAC tech...look at the haters going after the geospring and other HPWHs we DO have.
I had two out of three plumbers not only refuse to install a HPWH for me (4 years ago), but stay on the to tell me what terrible tech they were, that I'd regret it, come back to them when I wanted to remove it, etc. Unreal.
I have also always been suspicious of the online reviews against them....a small percentage of owners that just say their geosprings died and they couldn't be satisfied by a warranty claim. I don't doubt there were some lemons, but really?
And then there were prominent blog posts that centered on the heat stealing issue....saying that you would have to pay twice for every BTU, so it was actually more expensive than a conventional electric.
I can't wait to hear what they come up with on these CO2 split systems...the CO2 line can rupture, leak the CO2 out all at once and asphyxiate your family? Explode? The CO2 is made from burning coal, so its not really green? I dunno. They are always more creative with this stuff than I am.
Most of the super energy efficient technology is designed or at least made affordable in Japan as power prices are crazy expensive, the Japanese government also invests in new technology as a means of supporting industry. Many of the technologies are not cost effective until the volume gets cranked up substantially and they offshore production. The distribution channels also work against them. Both Mitsubishi and Fujitsu have fairly closed distribution processes and there are a couple of middleman in most sales. Like I and others have figured out we can buy a mini split and install it for about half of what a local franchised dealer charges.
With thermal storage and low temp emitters the potential for this technology is pretty attractive. I question the maximum temperature output as most heat pump hot water heaters are known to have limitations on output temp. The COP is a dangerous number as usually its established at a given outdoor temp which is quite high possibly 50 degrees. Real world studies of mini splits which use the same technology just different heating media shows the heat output and efficiency tanking as the temps drop to the point where its not much better than electric resistance heat. That has been my experience, yes my mini split puts out warm air down to -15 but if there is any moisture in the outdoor air I am going to have to put up with very frequent defrost cycles.
Yes CO2 based refrigerant systems will add new technology and require new tools. The professionals have already figured it out as its already being used in some commercial installations. The unit price of the equipment will go up and reliability may suffer until the teething issues are worked through.
I've been on the watch since I did our boiler swap 5 years ago for what I will do next, for when I can't or don't want to do wood anymore. Or if something happens to me - never know. Right now it's our backup electric boiler - which costs arms & legs to run any amount of time. This stuff caught my eye a couple years ago when I first read about it - I'm really hoping it gets itself going before a whole lot longer. Right now I'm thinking about mini-splits. Checked out TOD with the electric boiler, don't think so. Even putting an oil burner back in is back on my radar (shudder). Would much rather go this way though if it ever makes it.
The pressures used in the CO2 systems are crazy high as I recall. I've known and griped for years that other countries get some superior technology for water heating with heat pumps. I believe it was daiken that has the one product that heats water with a split unit.
What's it gonna take to get these here? What conspiracy theory can you apply to this withholding of technology from our market? Is it the HVAC industry? Energy lobby?
On one hand I like the bugs being worked out before release in the US but on the other hand it's been many years now.
Regular old low temp minisplits that use refrigerant lines can be hooked to a heat exchanger to heat water NOW. Instead they only get hooked to interior air exchangers. HSPF of over 10 !
It will take either one of the existing foreign manufacturers investing in distributing the products and training and supporting installers (which includes investing in local spare parts distribution so installers are able to properly support their customers), or it will take one of the domestic manufacturers taking the risk to develop their own version. If either of those happen, and the advantages are real, the rest of the market will respond in kind like we're seeing with variable speed compressors.
My gut instinct is to prefer single, well made, high performance unit for both space heating and domestic hot water, but whatever the choices, but I will see what's available the next time it becomes relevant to me. With a little bit of luck and another 5-10 years of diligent savings, my hope is the relevant event will be building a custom home where I can fit whatever heating system looks like the best long term option into the design, but that's a ways off still.
I need to see more data before I jump on the split HPWH bandwagon....I'm still agnostic. It seems like I will get better COP from a semi-conditioned space than an outdoor space (requiring defrost 4-5 mos a year)...you just need a suitable 'semi-conditioned' space from which to recover a little heat that would otherwise be lost. They seem pretty common in older US homes.
In a way, a HPWH in an unconditioned basement is sort of like a hybrid geothermal system that also scavenges part of your heat loss through your floor insulation.
The flip side of defrosts for an outdoor unit in the winter is that in the summer it benefits from the warmer outside air compared to your basement. There's pros and cons to either of these options, and they depend in part on your climate.
And then there were prominent blog posts that centered on the heat stealing issue....saying that you would have to pay twice for every BTU, so it was actually more expensive than a conventional electric.
You do pay twice in the winter, but only once in the summer (potentially less, see examples), and even in the winter, depending on your source of space heat, you might not be paying anywhere near full price either time.
Here's a bunch of napkin math comparisons, assuming 70 deg F (39 deg C) temperature change to your water, where I refer to electric resistance heat as "full price":
- Winter or Summer, electric resistance DHW and electric resistance space heat: 0.171 kWh / gal water + 0 kWh makeup space heat =
0.171 kWh / gal total
- *Winter, HPWH (2.5 EF) and electric resistance space heat: 0.069 kWh / gal water + 0.171 kWh makeup space heat - 0.069 kWh waste heat =
0.171 kWh / gal total
- *Summer, HPWH (2.5 EF) and no heat: 0.069 kWh / gal water + 0 kWh makeup space heat =
0.069 kWh / gal total
- **Summer, HPWH (2.5 EF) and air conditioning (10 SEER): 0.069 kWh / gal water - 0.054 kWh makeup cooling =
0.015 kWh / gal total
- Winter, HPWH (2.5 EF) and heat pump (9 HSPF): 0.069 kWh / gal water + 0.065 kWh makeup space heat =
0.134 kWh / gal total
- ***Winter, HPWH (2.5 EF) and wood stove: 0.069 kWh / gal water + 0.071 "kWh" makeup space heat =
0.140 kWh / gal total
* Even if your effective heating season is fully half the year, you still come out slightly ahead averaging these two (0.120 kWh/gal year round), but probably not enough to justify the higher cost. Milder climates do better. Warm climates do great. Edited per Woodgeek's point that the HPWH waste heat either goes into the water, or into the space.
** Take note of the minus sign. We paid less than full price to heat the water
and paid less than full price to air condition the house, and now we're at 1/10th the summer baseline cost
*** Wood usage compared to electricity usage based on cost @ $200/cord, 20mmBTU/cord burned at 75% efficiency, $0.11/kWh
If I also calculated an example with natural gas heat, it would work out in a similar ballpark to the wood heat example, but if you have natural gas space heat, you probably also have a natural gas water heater, and it will be harder to achieve a cost savings by switching to a HPWH because natural gas is relatively cheap as a heat source.
My guess is all these specs are true, but not at the same time.
I can believe COP=5 at low lift (like 90°F to 120°F in the summer, no defrost), but not at -20°.....
There is a theoretical limit to COP for any heat pump. All such devices obey physical laws (https://en.wikipedia.org/wiki/Coefficient_of_performance). The maximum theoretical COP, with no efficiencies due to friction or the compression not being isentropic, and with zero temperature approaches at both heat absorption and heat rejection ends of the process, is given by:
COP = T(hot) / [T(hot)-T(cold)]
where the hot and cold temperatures are absolute (add 459.67 to Fahrenheit or 273.15 to Celcius). With no heat losses, you get out all the heat absorbed at the lower temperature plus the energy input by the compressor working on the fluid. Cranking in some numbers shows how the maximum COP of a HPWH must drop as ambient air temperature drops. Assuming heat is rejected to water at 120 F (579.67 R):
Air Temp (F) COP(max)
90 ____ 19.3
70 ____ 11.6
50 ____ 8.3
30 ____ 6.4
10 ____ 5.3
5 ____ 5.0
-5 ____ 4.6
-10 ____ 4.4
-20 ____ 4.1
In practice, working heat pump COP values are much less than theoretical, due to inefficiencies of compression, fan power used in moving air past the cold temperature heat exchange surface, pump power for circulating water through the high temperature coil, and the need for at least some temperature difference at either end for heat transfer to occur. For example, if the delta T at each end is 10 F, absorbing heat from air at 10 F requires evaporating refrigerant at 0 F, and rejecting heat to water at 120 F requires condensing refrigerant at 130 F. Without any other inefficiencies or fluid movement power, that reduces the maximum COP from 5.3 (above table) down to 4.5. Actually, superheat resulting from compression to a pressure that results in condensation at the required temperature raises the compressor discharge temperature even more, with a corresponding drop in maximum COP possible, I think (perhaps someone can comment on this). At any rate, COP must drop as cold fluid (air) temperature drops.
You do pay twice in the winter, but only once in the summer (potentially less, see examples), and even in the winter, depending on your source of space heat, you might not be paying anywhere near full price either time.
Here's a bunch of napkin math comparisons, assuming 70 deg F (39 deg C) temperature change to your water, where I refer to electric resistance heat as "full price":
- Winter or Summer, electric resistance DHW and electric resistance space heat: 0.171 kWh / gal water + 0 kWh makeup space heat = 0.171 kWh / gal total
- *Winter, HPWH (2.5 EF) and electric resistance space heat: 0.069 kWh / gal water + 0.171 kWh makeup space heat = 0.240 kWh / gal total
Sorry, not buying it. Even if you stole all the heat from an electrical resistance heated home, you would still have the same total cost with a HPWH, not more.
All the electrical energy used by the compressor goes into the water as heat. That amount is not stolen, it is created as a plug load, at COP=1. The other heat (the amount going into the water LESS the amount produced by the compressor) would be made up by the resistance space heating system, also at COP=1, for a total COP=1 for the HPWH. IOW, both of these cases are COP=1. In the winter where tank losses offset space heating (in principle) BOTH systems are COP=1.0 and EF=1.0.
That's the worst case, no savings in winter, for a HPWH in a resistance heated fully conditioned space. Not negative savings. For anyone with heat BTUs cheaper than resistance heat (the vast majority of people) HPWHs give energy savings in winter, even in a fully conditioned space.
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